Privacy Policy
When you use Zhep cab, you trust us with your personal data. We’re committed to keeping that trust. That
starts
with helping you understand our privacy practices.
This Privacy Policy explains how we collect, process, use, share and protect information about you. It also
tells you how you can access and update your information and make certain choices
about how your information is used.
This notice describes the personal data we collect, how it’s used and shared, and your choices regarding
this data. We recommend that you read this along with our privacy overview, which highlights key points
about our privacy practices.
This Privacy Policy also applies to your use of interactive features or downloads that: (i) we own or
control; (ii) are available through ZhepCab Services; or (iii) interact with the Services and post or
incorporate this Privacy Policy.
BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review
the following carefully so that you understand our privacy practices. If you do not agree to this Privacy
Policy, do not accept the Customer Terms and Conditions or use our Services. This Privacy Policy is
incorporated by reference into the Customer Terms and Conditions.
DEFINITIONS
Unless otherwise provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall
have the meaning as provided hereunder:
“Device” shall mean computer, mobile or other device used to access the Services.
“Device Identifier” shall mean IP address or other unique identifier for the Device.
“Mobile Application” shall mean application provided by us on the Device to access the Services.
“Mobile Device Information” shall have the meaning assigned to the term in paragraph 2(d)(ii) hereto.
“Promotion” shall mean any contest and other promotions offered by us.
“Protected Information” shall mean such categories of information that could reasonably be used to identify
you personally, including your name, e-mail address, and mobile number.
“TPSP” shall mean a third party service provider.
WHAT INFORMATION DO WE COLLECT?
INFORMATION YOU PROVIDE TO US
We may ask you to provide us with certain Protected Information. We may collect this information through
various means and in various places through the Services, including account registration forms, contact us
forms, or when you otherwise interact with us. When you sign up to use the Services, you create a user
profile. We shall ask you to provide only such Protected Information which is for lawful purpose connected
with our Services and necessary to be collected by us for such purpose. The current data fields that might
be requested for are:
- Full name
- Email
- Password
- Address
- Mobile phone Number
- Zip Code
Overview
Scope
- Riders : Individuals who request or receive transportation, including those who receive
transportation requested by another individual
- Drivers : Individuals who provide transportation to Riders individually or through partner
transportation companies
- Order recipients :Individuals who request or receive food, or other products and services for
delivery or pick-up, including via ZhepCab Eats and Postmates, and including individuals who use
guest
checkout
- Delivery Persons :Individuals who provide delivery services, including via ZhepCab Eats and
Postmates
This notice also governs Zheps other collections of personal data in connection with its services. For
example, we may collect the contact information of individuals who use accounts owned by ZhepCab for
Business
customers, or of owners or employees of restaurants or other merchants; personal data of those who start but
do not complete applications to be drivers or delivery persons; or other personal data in connection with
our mapping technology and features.
- For users in Argentina :The Public Information Access agency, in its role of Regulating Body
of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects
who believe their rights have been impacted by a violation of the local data protection regulation.
- For users in Brazil :Please see here for information regarding ZhepCab privacy practices
required.
- For Guest Users :The personal data of those who order or receive trips, deliveries or order
pick-ups via partner websites or apps (such as when ordering from a restaurant or other merchant),
or arranged by other account owners (collectively “Guest Users”) is used solely to provide such
trips, deliveries, or other services requested through a third party, and for purposes of safety and
security, customer support, research and development, enabling communication between users, and in
connection with legal proceedings and requirements, each as described in “How we use personal data”
below. Guest User personal data may be shared with third parties for these purposes. Such data may
be associated with, and accessible by, the owner of that account. This specifically includes Guest
Users who receive rides/deliveries ordered by owners of ZhepCab Health, ZhepCab Central, ZhepCab Direct or
ZhepCab for Business accounts, or who receive rides or deliveries ordered by friends, family members or
others. To submit questions, comments or complaints regarding Guest User data, or to submit requests
regarding such data, please visit here.
Data collections and uses
The data we collect
ZhepCab collects personal data :
provided by users to ZhepCab, such as during account creation
created during use of our services, such as location, app usage, and device data
from other sources, such as other users or account owners, business partners, vendors, insurance and financial solution providers, and governmental authorities
How we use personal data
ZhepCab uses personal data to enable reliable and convenient transportation, delivery, and other products and services. We also use such data:
to enhance the safety and security of our users and services
for customer support
for research and development
to enable communications between users
to send marketing and non-marketing communications to users
in connection with legal proceedings
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a
complaint, please contact us by e‑mail at http://www.zheptours.com/ or by mail using the details provided below:
- zheptoursandtravels@gmail.com
- (+91) 97666 58802